IssueCentre

Helpdesk Software often comes bundled as part of a larger system as built-in or bolt-on modules. Feedback from customers tells us that these modules are so complex and configurable that they soon lose sight of their real purpose; to efficiently log and process tickets! Working from the point of view of a support team we've developed a superlative ticketing system, providing the right tools for the technician and the right information for the managers.

This system is called IssueCentre - developed over 10 years to be efficient, cost-effective and user-friendly. We've seen it take on a variety of products, customers, and contractual obligations in its stride.

IssueCentre Fact-Sheet

Visit the IssueCentre website

Please also see our two specific flavours of IssueCentre at:

• www.bugcentre.co.uk
• www.helpdeskcentre.co.uk